At Ancient Grove Barbados, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or book a stay with us.
Information We Collect
When you make an enquiry or booking, we may collect personal information such as your full name, email address, phone number, and travel dates. This information allows us to process reservations, respond to your enquiries, and offer personalized guest experiences. If a reservation is completed, payment details are processed securely via our trusted payment partners—we do not store any payment information ourselves.
We may also gather non-identifying data such as IP address, browser type, and usage patterns through cookies or analytics tools. This helps us improve website performance and tailor our services to better meet your needs.
How We Use Your Information
The information you share is used solely for the purpose of delivering excellent service. It enables us to confirm bookings, communicate with you about your stay, and provide support when needed. Occasionally, we may send updates or special offers via email, but you can opt out at any time if you prefer not to receive them.
Protecting Your Data
We implement appropriate security measures to ensure your personal data is protected. Our website uses secure encryption (SSL), and any information shared with service providers or platforms is handled in compliance with industry best practices. We do not sell or trade your data with any third parties for marketing purposes.
Sharing Information
We only share your information with trusted third parties involved in the management of your booking, such as our reservation system or guest service providers. In certain legal situations, we may also be required to disclose information to regulatory authorities.
Cookies and Website Analytics
To enhance your browsing experience, our website uses cookies and similar tracking tools. These allow us to monitor performance and understand how visitors interact with our site. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. If you would like to review the information we hold about you or make changes, simply contact us and we’ll be happy to assist.
Policy Updates
We may occasionally update this Privacy Policy to reflect changes in legal requirements or service improvements. Any updates will be posted on this page, and we encourage you to review the policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please get in touch with us:
Ancient Grove Barbados
Speightstown, Barbados
+1 (514) 386-3761